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Hybrid inverter · Hinen · H12000 series · CEC approved December 2024

Hinen H12000H-EU

CEC listing: H12000H-EU (AS4777-2 2020)

A 12 kW three-phase hybrid inverter that is battery-ready.

Installed in Perth, typical: ~$5,700; Estimate for the inverter alone — your quote will vary
Rated power: 12kW; How much solar it can run at once — a large roof
Battery-ready: Yes; Hybrid: a battery plugs straight in, no second box

Datasheet (PDF)Compare inverters See the whole H12000 series

What we can tell you

Read from the figures on this page. No review written yet.

It is a hybrid inverter: solar and a battery run from the one unit, so adding a battery later doesn't need a second box.
It needs a three-phase supply — check your switchboard, or ask your installer.
We can't confirm it is on Synergy's approved list — a battery paired with it needs that for the WA Battery Scheme, so ask your installer.
It is CEC-approved, which a new install needs to qualify for STCs.

Key specs, in plain terms

The numbers that matter for a home. The full datasheet is below.

Rated power How much solar it can turn into usable power at once: 12kW
Phases Needs a three-phase supply — check your switchboard: 3-phase
MPPT trackers 2 roof faces can be tuned independently: 2
Type Runs solar and a battery from one unit: Hybrid
Warranty How long Dongguan Hinen New Energy Technology Co Ltd stands behind it: 10yr

Full datasheet

Every figure on file for the Hinen H12000H-EU, by section.

Full datasheet, by section
Specification	Value
Power & output
Nominal power	5.12 kW
DC input & MPPT
MPPT trackers	2
Physical
Weight	45 kg
IP rating	IP65
Installation requirements
AC breaker	30 A

Parsed from the manufacturer datasheet, install manual, and warranty document. Confirm against the linked PDFs before relying on a value for a quote or installation.

Features & compatibility

Battery compatible

Yes

Backup capable

Yes

CEC approval details

CEC approved

11 Dec 2024

Approval expiry

11 Dec 2027

Status

Active

Eligible for rebates

Yes

About Dongguan Hinen New Energy Technology Co Ltd

Years in AU Market

2 years

Australian Office

Not verified

CEC-Approved Batteries

CEC-Approved Panels

What it costs in Perth

Typical installed, inverter only

$4,200–$7,200

Estimate confidence: Medium

Prices vary by installer, configuration and site complexity. Get exact quotes from installers you choose.

Explore your options

Compare quotes from installers you choose

WA compliance

Synergy approved list: Not confirmed
ESM compliant: Check

Western Power approval is required for every grid-connected install. Under Emergency Solar Management, a new system must be remotely manageable, or take an export limit instead — ask your installer to confirm this inverter’s ESM status.

Perth performance

Estimate for a full-size array on this inverter

Daily yield: 51.0 kWh
Annual yield: 18,615 kWh

At 5 peak sun hours a day (BOM) with a 15% system derate.

Website

www.hinen.com

2 years in Australian market

How it compares

The Hinen H12000H-EU against the closest-power inverters from other brands.

Specification	Hinen H12000H-EUHinen	Energizer Force 12.0HT+Energizer	Afore New Energy Technology AF12K-THAfore New Energy Technology

Rated power?	12 kW	12 kW	12 kW
Max efficiency?	0.0%	0.0%	0.0%
MPPT trackers?	2	Not verified	Not verified

Phases	Three-phase	Three-phase	Three-phase
Type	Hybrid	Hybrid	Hybrid
Battery ready	Yes	Yes	Yes
Warranty	10 years	Not verified	Not verified

Specs from the CEC register and datasheet enrichment. Indicative — confirm exact figures with your installer.

Documents

10-year inverter warranty

Hinen H12000H-EU

Hinen offers a 10-year warranty covering defects in materials and workmanship for specified battery systems. Exclusions include improper installation and failure to meet environmental conditions.

AI-summarised from the manufacturer warranty document. Always confirm against the linked PDF before relying on it for a claim.

Coverage shape: Full-replacement coverage
If you sell the home: Transfers to the next homeowner
What voids it: Non-accredited installation, modifications, damage due to force majeure, improper use, and any installation that does not comply with applicable safety regulations.
Environment limits: The ambient temperature during operation must not fall below -10 °C or exceed 50 °C.

Read the official warranty document (PDF)

Fault & error codes — Hinen H12000H-EU

From the install manual

26 documented

Showing 26 of 26. The official install manual is the authoritative source — always confirm before acting.

Error 108criticalCall your installer
Manual (PDF)
NTC Temperature too high
Likely cause
Inverter internal temperature is too high.
What to do
Check the temperature, normal restart the inverter. If the error persists, contact manufacturer.
Error 109criticalCall your installer
Manual (PDF)
Bus voltage abnormal
Likely cause
Bus voltage exceeds normal range.
What to do
Restart inverter. If error persists, contact manufacturer.
Error 110criticalCall your installer
Manual (PDF)
Communication fault
Likely cause
Faulty communication board wiring.
What to do
Check communication board wiring and restart inverter. If error persists, contact manufacturer.
Error 113criticalCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Current exceeds software limits
What to do
Restart inverter. If error persists, contact manufacturer.
Error 114criticalCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Current exceeds software limits
What to do
Restart inverter. If error persists, contact manufacturer.
Error 116criticalCall your installer
Manual (PDF)
GFCI Module damage
Likely cause
Ground fault circuit interrupter module defect
What to do
Check the leakage current module and restart inverter. If error persists, contact manufacturer.
Error 121criticalCall your installer
Manual (PDF)
Buck boost current abnormal
Likely cause
Current balance issue
What to do
Restart inverter. If error persists, contact manufacturer.
Error 123criticalCall your installer
Manual (PDF)
BUS balance current abnormal
Likely cause
Current not balanced
What to do
Restart inverter. If error persists, contact manufacturer.
Error 124criticalCall your installer
Manual (PDF)
DCAC soft abnormal
Likely cause
Soft component issue
What to do
Restart inverter. If error persists, contact manufacturer.
Error 206criticalCall your installer
Manual (PDF)
Leakage current too high
Likely cause
Unacceptable ground fault current detected
What to do
Restart inverter. If error persists, contact manufacturer.
Error 207criticalCall your installer
Manual (PDF)
DCI too high
Likely cause
Input current exceeds tolerance
What to do
Restart inverter. If error persists, contact manufacturer.
Error 208criticalCall your installer
Manual (PDF)
AC active Power too high
Likely cause
Output power exceeds limits
What to do
Reduce EPS load and restart inverter. If error persists, contact manufacturer.
Error 210criticalCall your installer
Manual (PDF)
Phase difference too big
Likely cause
Imbalance in phase load
What to do
Restart inverter. If error persists, contact manufacturer.
Error 300criticalCall your installer
Manual (PDF)
EPS OP Short Fault
Likely cause
Short circuit detected in EPS port
What to do
Restart inverter. If error persists, contact manufacturer.
Error 304criticalCall your installer
Manual (PDF)
EPS port voltage abnormality
Likely cause
Electrical fault at EPS.
What to do
Check wiring of EPS port and restart inverter. If error persists, contact manufacturer.
Error 401criticalCall your installer
Manual (PDF)
The DC input voltage is exceeding the maximum tolerable value
Likely cause
Voltage exceeds rated values
What to do
Disconnect DC switch and check voltage. If error persists after restoring normal voltage, contact manufacturer.
Error 402criticalCall your installer
Manual (PDF)
PV Isolation Low
Likely cause
Poor grounding or connection of PV panels.
What to do
Check PV grounding and restart inverter. If error persists, contact manufacturer.
Error 403criticalCall your installer
Manual (PDF)
The DC input current is exceeding the maximum tolerable value
Likely cause
Input current too high.
What to do
Check panel connections and restart inverter. If error persists, contact manufacturer.
Error 500criticalCall your installer
Manual (PDF)
BMS Communication fault
Likely cause
Issues with battery management system communication.
What to do
Check 485 cable between SP and battery. If error persists, contact manufacturer.
Error 502criticalCall your installer
Manual (PDF)
Battery voltage low
Likely cause
Battery not holding charge or faulty.
What to do
Check battery voltage and connections. If error persists, contact manufacturer.
Error 503criticalCall your installer
Manual (PDF)
Battery Voltage High
Likely cause
Battery is overcharged.
What to do
Check battery conditions and restart inverter. If error persists, contact manufacturer.
Error 504criticalCall your installer
Manual (PDF)
Battery temperature out of specified range for charge or discharge
Likely cause
Temperature settings exceeded for battery.
What to do
Check battery temperature and conditions. If error persists, contact manufacturer.
Error 505criticalCall your installer
Manual (PDF)
Battery terminals reversed
Likely cause
Incorrect battery connections.
What to do
Check battery connections.
Error 506criticalCall your installer
Manual (PDF)
Battery terminal open (only for lithium battery)
Likely cause
Loose connections detected.
What to do
Inspect battery connections. If error persists, contact manufacturer.
Error 508criticalCall your installer
Manual (PDF)
Bat Relay Fault
Likely cause
Relay issues preventing proper operation.
What to do
Restart inverter. If error persists, contact manufacturer.
Error 125info
Manual (PDF)
The inverter is not turned on
Likely cause
Inverter is powered off
What to do
Ensure inverter is turned on via app and check emergency stop switch.

Part of the Hinen H12000 series

Compare every Hinen H12000 variant side by side →

More Dongguan Hinen New Energy Technology Co Ltd Inverters

A10000S (AS4777-2 2020)

9.999 kW · 1φ

A10000S-E (AS4777-2 2020)

9.999 kW · 1φ

A10000T (AS4777-2 2020)

9.999 kW · 3φ

A10000T-E (AS4777-2 2020)

9.999 kW · 3φ

A15000T (AS4777-2 2020)

15 kW · 3φ

A15000T-E (AS4777-2 2020)

15 kW · 3φ

View all Dongguan Hinen New Energy Technology Co Ltd inverters

More from Dongguan Hinen New Energy Technology Co Ltd

Other CEC-approved products from Dongguan Hinen New Energy Technology Co Ltd available in Australia.

Dongguan Hinen New Energy Technology Co Ltd Batteries

B14400-H

13.68 kWh · LFP

B14400-H x2

27.36 kWh · LFP

B14400-H x3

41.04 kWh · LFP

B14400-H x4

54.72 kWh · LFP

B14400-H x5

68.4 kWh · LFP

B14400-HW

13.68 kWh · LFP

View all Dongguan Hinen New Energy Technology Co Ltd batteries

View full Dongguan Hinen New Energy Technology Co Ltd manufacturer profile

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About this data

All inverter specifications are sourced from the CEC Approved Products Register. Specifications are provided as published by the CEC and may differ from manufacturer datasheets. Verify current specifications with the manufacturer or your installer before purchasing. Not all listed models may be currently available in Western Australia.

Hybrid inverter · Hinen · H12000 series · CEC approved December 2024

Hinen H12000H-EU

CEC listing: H12000H-EU (AS4777-2 2020)

A 12 kW three-phase hybrid inverter that is battery-ready.

Installed in Perth, typical: ~$5,700; Estimate for the inverter alone — your quote will vary
Rated power: 12kW; How much solar it can run at once — a large roof
Battery-ready: Yes; Hybrid: a battery plugs straight in, no second box

Datasheet (PDF)Compare inverters See the whole H12000 series

Spotted something outdated?

What we can tell you

Read from the figures on this page. No review written yet.

It is a hybrid inverter: solar and a battery run from the one unit, so adding a battery later doesn't need a second box.
It needs a three-phase supply — check your switchboard, or ask your installer.
We can't confirm it is on Synergy's approved list — a battery paired with it needs that for the WA Battery Scheme, so ask your installer.
It is CEC-approved, which a new install needs to qualify for STCs.

Key specs, in plain terms

The numbers that matter for a home. The full datasheet is below.

Rated power How much solar it can turn into usable power at once: 12kW
Phases Needs a three-phase supply — check your switchboard: 3-phase
MPPT trackers 2 roof faces can be tuned independently: 2
Type Runs solar and a battery from one unit: Hybrid
Warranty How long Dongguan Hinen New Energy Technology Co Ltd stands behind it: 10yr

Full datasheet

Every figure on file for the Hinen H12000H-EU, by section.

Full datasheet, by section
Specification	Value
Power & output
Nominal power	5.12 kW
DC input & MPPT
MPPT trackers	2
Physical
Weight	45 kg
IP rating	IP65
Installation requirements
AC breaker	30 A

Parsed from the manufacturer datasheet, install manual, and warranty document. Confirm against the linked PDFs before relying on a value for a quote or installation.

Features & compatibility

Battery compatible

Yes

Backup capable

Yes

CEC approval details

CEC approved

11 Dec 2024

Approval expiry

11 Dec 2027

Status

Active

Eligible for rebates

Yes

About Dongguan Hinen New Energy Technology Co Ltd

Years in AU Market

2 years

Australian Office

Not verified

CEC-Approved Batteries

CEC-Approved Panels

What it costs in Perth

Typical installed, inverter only

$4,200–$7,200

Estimate confidence: Medium

Prices vary by installer, configuration and site complexity. Get exact quotes from installers you choose.

Explore your options

Compare quotes from installers you choose

WA compliance

Synergy approved list: Not confirmed
ESM compliant: Check

Perth performance

Estimate for a full-size array on this inverter

Daily yield: 51.0 kWh
Annual yield: 18,615 kWh

At 5 peak sun hours a day (BOM) with a 15% system derate.

Website

www.hinen.com

2 years in Australian market

How it compares

The Hinen H12000H-EU against the closest-power inverters from other brands.

Specification	Hinen H12000H-EUHinen	Energizer Force 12.0HT+Energizer	Afore New Energy Technology AF12K-THAfore New Energy Technology

Rated power?	12 kW	12 kW	12 kW
Max efficiency?	0.0%	0.0%	0.0%
MPPT trackers?	2	Not verified	Not verified

Phases	Three-phase	Three-phase	Three-phase
Type	Hybrid	Hybrid	Hybrid
Battery ready	Yes	Yes	Yes
Warranty	10 years	Not verified	Not verified

Specs from the CEC register and datasheet enrichment. Indicative — confirm exact figures with your installer.

Documents

10-year inverter warranty

Hinen H12000H-EU

Hinen offers a 10-year warranty covering defects in materials and workmanship for specified battery systems. Exclusions include improper installation and failure to meet environmental conditions.

AI-summarised from the manufacturer warranty document. Always confirm against the linked PDF before relying on it for a claim.

Coverage shape: Full-replacement coverage
If you sell the home: Transfers to the next homeowner
What voids it: Non-accredited installation, modifications, damage due to force majeure, improper use, and any installation that does not comply with applicable safety regulations.
Environment limits: The ambient temperature during operation must not fall below -10 °C or exceed 50 °C.

Read the official warranty document (PDF)

Fault & error codes — Hinen H12000H-EU

From the install manual

26 documented

Showing 26 of 26. The official install manual is the authoritative source — always confirm before acting.

Error 108criticalCall your installer
Manual (PDF)
NTC Temperature too high
Likely cause
Inverter internal temperature is too high.
What to do
Check the temperature, normal restart the inverter. If the error persists, contact manufacturer.
Error 109criticalCall your installer
Manual (PDF)
Bus voltage abnormal
Likely cause
Bus voltage exceeds normal range.
What to do
Restart inverter. If error persists, contact manufacturer.
Error 110criticalCall your installer
Manual (PDF)
Communication fault
Likely cause
Faulty communication board wiring.
What to do
Check communication board wiring and restart inverter. If error persists, contact manufacturer.
Error 113criticalCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Current exceeds software limits
What to do
Restart inverter. If error persists, contact manufacturer.
Error 114criticalCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Current exceeds software limits
What to do
Restart inverter. If error persists, contact manufacturer.
Error 116criticalCall your installer
Manual (PDF)
GFCI Module damage
Likely cause
Ground fault circuit interrupter module defect
What to do
Check the leakage current module and restart inverter. If error persists, contact manufacturer.
Error 121criticalCall your installer
Manual (PDF)
Buck boost current abnormal
Likely cause
Current balance issue
What to do
Restart inverter. If error persists, contact manufacturer.
Error 123criticalCall your installer
Manual (PDF)
BUS balance current abnormal
Likely cause
Current not balanced
What to do
Restart inverter. If error persists, contact manufacturer.
Error 124criticalCall your installer
Manual (PDF)
DCAC soft abnormal
Likely cause
Soft component issue
What to do
Restart inverter. If error persists, contact manufacturer.
Error 206criticalCall your installer
Manual (PDF)
Leakage current too high
Likely cause
Unacceptable ground fault current detected
What to do
Restart inverter. If error persists, contact manufacturer.
Error 207criticalCall your installer
Manual (PDF)
DCI too high
Likely cause
Input current exceeds tolerance
What to do
Restart inverter. If error persists, contact manufacturer.
Error 208criticalCall your installer
Manual (PDF)
AC active Power too high
Likely cause
Output power exceeds limits
What to do
Reduce EPS load and restart inverter. If error persists, contact manufacturer.
Error 210criticalCall your installer
Manual (PDF)
Phase difference too big
Likely cause
Imbalance in phase load
What to do
Restart inverter. If error persists, contact manufacturer.
Error 300criticalCall your installer
Manual (PDF)
EPS OP Short Fault
Likely cause
Short circuit detected in EPS port
What to do
Restart inverter. If error persists, contact manufacturer.
Error 304criticalCall your installer
Manual (PDF)
EPS port voltage abnormality
Likely cause
Electrical fault at EPS.
What to do
Check wiring of EPS port and restart inverter. If error persists, contact manufacturer.
Error 401criticalCall your installer
Manual (PDF)
The DC input voltage is exceeding the maximum tolerable value
Likely cause
Voltage exceeds rated values
What to do
Disconnect DC switch and check voltage. If error persists after restoring normal voltage, contact manufacturer.
Error 402criticalCall your installer
Manual (PDF)
PV Isolation Low
Likely cause
Poor grounding or connection of PV panels.
What to do
Check PV grounding and restart inverter. If error persists, contact manufacturer.
Error 403criticalCall your installer
Manual (PDF)
The DC input current is exceeding the maximum tolerable value
Likely cause
Input current too high.
What to do
Check panel connections and restart inverter. If error persists, contact manufacturer.
Error 500criticalCall your installer
Manual (PDF)
BMS Communication fault
Likely cause
Issues with battery management system communication.
What to do
Check 485 cable between SP and battery. If error persists, contact manufacturer.
Error 502criticalCall your installer
Manual (PDF)
Battery voltage low
Likely cause
Battery not holding charge or faulty.
What to do
Check battery voltage and connections. If error persists, contact manufacturer.
Error 503criticalCall your installer
Manual (PDF)
Battery Voltage High
Likely cause
Battery is overcharged.
What to do
Check battery conditions and restart inverter. If error persists, contact manufacturer.
Error 504criticalCall your installer
Manual (PDF)
Battery temperature out of specified range for charge or discharge
Likely cause
Temperature settings exceeded for battery.
What to do
Check battery temperature and conditions. If error persists, contact manufacturer.
Error 505criticalCall your installer
Manual (PDF)
Battery terminals reversed
Likely cause
Incorrect battery connections.
What to do
Check battery connections.
Error 506criticalCall your installer
Manual (PDF)
Battery terminal open (only for lithium battery)
Likely cause
Loose connections detected.
What to do
Inspect battery connections. If error persists, contact manufacturer.
Error 508criticalCall your installer
Manual (PDF)
Bat Relay Fault
Likely cause
Relay issues preventing proper operation.
What to do
Restart inverter. If error persists, contact manufacturer.
Error 125info
Manual (PDF)
The inverter is not turned on
Likely cause
Inverter is powered off
What to do
Ensure inverter is turned on via app and check emergency stop switch.

Part of the Hinen H12000 series

Compare every Hinen H12000 variant side by side →

More Dongguan Hinen New Energy Technology Co Ltd Inverters

A10000S (AS4777-2 2020)

9.999 kW · 1φ

A10000S-E (AS4777-2 2020)

9.999 kW · 1φ

A10000T (AS4777-2 2020)

9.999 kW · 3φ

A10000T-E (AS4777-2 2020)

9.999 kW · 3φ

A15000T (AS4777-2 2020)

15 kW · 3φ

A15000T-E (AS4777-2 2020)

15 kW · 3φ

View all Dongguan Hinen New Energy Technology Co Ltd inverters