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Product specifications, pricing, and availability are subject to change without notice. We make no warranties regarding product performance, longevity, or suitability for your specific needs.

Always verify specifications with the manufacturer and installer before purchase. Warranty terms are set by manufacturers and may have conditions not disclosed here. Battery performance degrades over time.

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CEC approved: June 2026Report outdated info

PotisEdge ALOE PRO-M25

ALOE series

CEC Approved

Usable capacity: 24 kWh
Round-trip efficiency: 92%
Warranty: 10 yr
Chemistry: LFP

Full specifications

Parsed from the manufacturer datasheet, install manual, and warranty document. Confirm against the linked PDFs before relying on a value for a quote or installation.

Cell & chemistry

Chemistry: LFP

Capacity & power

Nominal capacity: 9.6 kWh
Usable capacity: 9.6 kWh

Lifespan & degradation

Capacity retained at year 10: 80%
Warranted throughput: 1000 MWh

Physical

Weight: 25 kg
IP rating: IP65

Operating environment

Operating temperature: -10°C to 45°C

Warranty and support

Warranty terms and Australian support structure.

Covers defects for 10 years; excludes non-accredited installs. To claim, contact support.

Duration

years

Throughput

∞

MWh

Max Temp

45°

celsius

Max Backup

Level 0

No Backup

Australian support structure

Not verified

We have not verified this brand's Australian support structure. Confirm warranty arrangements with the manufacturer or your installer.

Perth climate suitability

Suitable with precautions

Rated to 45°C. Plan for a shaded or garage install through Perth summers.

Key warranty terms

•Depth of Discharge: 90% usable capacity
•Round-trip Efficiency: 92% rated
•Annual Degradation: ~2.5% per year expected
•Installation: Must be installed by SAA-accredited installer
•Operating Conditions: -10°C to 45°C

Compare Warranties

WA Battery Scheme eligibility

Check eligibility

Synergy SSL inverter pairing, VPP participation and state-rebate qualification for this battery. Rebate and STC amounts are shown in the pricing panel.

CSIP-AUS compliant
Inverter must be CSIP-AUS compliant under the current WA framework.
Synergy SSL approved inverter
Needs pairing with a Synergy SSL approved inverter.
VPP activation ready
VPP activation requires a Synergy SSL approved inverter.
WA Battery Scheme rebate
Requires Battery Rewards participation under the current WA framework.
Synergy Battery Rewards
Requires a CSIP-AUS compliant system and reliable internet.
Interest-free loan
Not eligible for interest-free financing.

Under current WA rules, new rebate applications require VPP enrolment and CSIP-AUS compliance. How the scheme works · Estimate VPP earnings

About PotisEdge

View Full Profile →

Years in AU Market2+ years

Local SupportNot verified

CEC-Listed Products16 models

2yr AU

CEC-approved products since 2024

2 years in the Australian market

Fault & error codes — PotisEdge ALOE

Extracted from the installation manual

19 documented

Showing 19 of 19. The official install manual is the authoritative source — always confirm before acting.

E13criticalCall your installer
Manual (PDF)
Loss of communication between BMS and inverter
Likely cause
Communication failure between components
What to do
Reset connections and check for faults
E14criticalCall your installer
Manual (PDF)
Number of parallel machines exceeding
Likely cause
More machines connected than allowed
What to do
Reduce the number of connected machines
E15criticalCall your installer
Manual (PDF)
Control circuit fuse is triggered
Likely cause
Short circuit or fault caused fuse to blow
What to do
Replace blown fuse and check for faults
E16criticalCall your installer
Manual (PDF)
Pre-charging failure
Likely cause
Insufficient voltage during pre-charge
What to do
Restart system and check connections
E17criticalCall your installer
Manual (PDF)
System short circuit/overcurrent
Likely cause
Short circuit detected
What to do
Disconnect power and investigate the fault
E18criticalCall your installer
Manual (PDF)
MOS short circuit fault
Likely cause
Faulty MOS in the circuit
What to do
Notify manufacturer for investigation
E19criticalCall your installer
Manual (PDF)
PACK air switch disconnection fault
Likely cause
Air switch on battery pack is off
What to do
Reconnect air switch and restart system
R01 E01warning
Manual (PDF)
High cell voltage
Likely cause
Cell voltage exceeds the allowable limit
What to do
Discharge to restore voltage back to acceptable range (below 3.6V)
R02 E02warning
Manual (PDF)
Low cell voltage
Likely cause
Cell voltage drops below acceptable limit
What to do
Charge to restore voltage back to acceptable range (above 2.7V)
R03 E03warning
Manual (PDF)
High battery voltage
Likely cause
Battery voltage exceeds the allowable limit
What to do
Discharge to reduce voltage to below 54V
R04 E04warning
Manual (PDF)
Low battery voltage
Likely cause
Battery voltage drops below acceptable limit
What to do
Charge to restore voltage above 43V
R07 E07warning
Manual (PDF)
Low cell temperature
Likely cause
Cell temperature drops below minimum (−10°C)
What to do
Heat the battery pack
R08 E05warning
Manual (PDF)
High cell voltage difference
Likely cause
Significant voltage difference between cells
What to do
Monitor cells to balance voltage
R08 E08warning
Manual (PDF)
High cell temperature difference
Likely cause
Temperature variance among cells exceeds safe range
What to do
Investigate cell heating conditions
R09 E09warning
Manual (PDF)
High charging current
Likely cause
Charging current exceeds 110% of allowed value
What to do
Reduce charge input to acceptable limits
R10 E10warning
Manual (PDF)
High discharge current
Likely cause
Discharge current exceeds 110% of allowed value
What to do
Regulate discharge output to allowable range
R11 E11warning
Manual (PDF)
High MOS temperature
Likely cause
Operating temperature of MOS exceeds safe threshold (100°C)
What to do
Allow cooling before operating equipment
R12 E12warning
Manual (PDF)
Battery pack offline
Likely cause
More than one battery pack has a minor fault
What to do
Check connections and restore online
R86 E06warning
Manual (PDF)
High cell temperature
Likely cause
Cell temperature exceeds acceptable limit (60°C)
What to do
Cool down the battery pack

Perth pricing

Typical installed price

$21,600

WA State RebateSubject to eligibility

Federal STCs-$5,426

After Rebates~$16,174

Prices are estimates. Final pricing depends on installation requirements. STC value is based on the current certificate price of about $39.9.

The WA Battery Scheme rebate (up to $1,300) requires a Synergy-approved (SSL) inverter and VPP enrolment — not all systems qualify, so it is not included above. Confirm eligibility with your installer.

Explore your options

Insufficient Data for Scoring

3 of 5 critical specs available (need 4)

Compare options

Compare this battery with other models to find the best fit for your needs.

Compare Products

How it compares

The PotisEdge ALOE PRO-M25 against the closest-sized batteries from other brands.

Specification	PotisEdge ALOE PRO-M25PotisEdge	BYD LVS 24.0BYD	Renon R-XL024051Renon

Usable capacity?	24 kWh	24 kWh	24 kWh
Continuous power?	Not verified	Not verified	Not verified
Peak power?	Not verified	Not verified	Not verified

Round-trip efficiency?	92%	92%	92%
Warranty	10 years	10 years	10 years
Chemistry	LFP	LFP	LFP

Specs from the CEC register and datasheet enrichment. Indicative — confirm exact figures with your installer.

PotisEdge ALOE PRO-M25

ALOE series

CEC Approved

Usable capacity: 24 kWh
Round-trip efficiency: 92%
Warranty: 10 yr
Chemistry: LFP

Full specifications

Parsed from the manufacturer datasheet, install manual, and warranty document. Confirm against the linked PDFs before relying on a value for a quote or installation.

Cell & chemistry

Chemistry: LFP

Capacity & power

Nominal capacity: 9.6 kWh
Usable capacity: 9.6 kWh

Lifespan & degradation

Capacity retained at year 10: 80%
Warranted throughput: 1000 MWh

Physical

Weight: 25 kg
IP rating: IP65

Operating environment

Operating temperature: -10°C to 45°C

Warranty and support

Warranty terms and Australian support structure.

Covers defects for 10 years; excludes non-accredited installs. To claim, contact support.

Duration

years

Throughput

∞

MWh

Max Temp

45°

celsius

Max Backup

Level 0

No Backup

Australian support structure

Not verified

We have not verified this brand's Australian support structure. Confirm warranty arrangements with the manufacturer or your installer.

Perth climate suitability

Suitable with precautions

Rated to 45°C. Plan for a shaded or garage install through Perth summers.

Key warranty terms

•Depth of Discharge: 90% usable capacity
•Round-trip Efficiency: 92% rated
•Annual Degradation: ~2.5% per year expected
•Installation: Must be installed by SAA-accredited installer
•Operating Conditions: -10°C to 45°C

Compare Warranties

WA Battery Scheme eligibility

Check eligibility

Synergy SSL inverter pairing, VPP participation and state-rebate qualification for this battery. Rebate and STC amounts are shown in the pricing panel.

CSIP-AUS compliant
Inverter must be CSIP-AUS compliant under the current WA framework.
Synergy SSL approved inverter
Needs pairing with a Synergy SSL approved inverter.
VPP activation ready
VPP activation requires a Synergy SSL approved inverter.
WA Battery Scheme rebate
Requires Battery Rewards participation under the current WA framework.
Synergy Battery Rewards
Requires a CSIP-AUS compliant system and reliable internet.
Interest-free loan
Not eligible for interest-free financing.

Under current WA rules, new rebate applications require VPP enrolment and CSIP-AUS compliance. How the scheme works · Estimate VPP earnings

About PotisEdge

View Full Profile →

Years in AU Market2+ years

Local SupportNot verified

CEC-Listed Products16 models

2yr AU

CEC-approved products since 2024

2 years in the Australian market

Fault & error codes — PotisEdge ALOE

Extracted from the installation manual

19 documented

Showing 19 of 19. The official install manual is the authoritative source — always confirm before acting.

E13criticalCall your installer
Manual (PDF)
Loss of communication between BMS and inverter
Likely cause
Communication failure between components
What to do
Reset connections and check for faults
E14criticalCall your installer
Manual (PDF)
Number of parallel machines exceeding
Likely cause
More machines connected than allowed
What to do
Reduce the number of connected machines
E15criticalCall your installer
Manual (PDF)
Control circuit fuse is triggered
Likely cause
Short circuit or fault caused fuse to blow
What to do
Replace blown fuse and check for faults
E16criticalCall your installer
Manual (PDF)
Pre-charging failure
Likely cause
Insufficient voltage during pre-charge
What to do
Restart system and check connections
E17criticalCall your installer
Manual (PDF)
System short circuit/overcurrent
Likely cause
Short circuit detected
What to do
Disconnect power and investigate the fault
E18criticalCall your installer
Manual (PDF)
MOS short circuit fault
Likely cause
Faulty MOS in the circuit
What to do
Notify manufacturer for investigation
E19criticalCall your installer
Manual (PDF)
PACK air switch disconnection fault
Likely cause
Air switch on battery pack is off
What to do
Reconnect air switch and restart system
R01 E01warning
Manual (PDF)
High cell voltage
Likely cause
Cell voltage exceeds the allowable limit
What to do
Discharge to restore voltage back to acceptable range (below 3.6V)
R02 E02warning
Manual (PDF)
Low cell voltage
Likely cause
Cell voltage drops below acceptable limit
What to do
Charge to restore voltage back to acceptable range (above 2.7V)
R03 E03warning
Manual (PDF)
High battery voltage
Likely cause
Battery voltage exceeds the allowable limit
What to do
Discharge to reduce voltage to below 54V
R04 E04warning
Manual (PDF)
Low battery voltage
Likely cause
Battery voltage drops below acceptable limit
What to do
Charge to restore voltage above 43V
R07 E07warning
Manual (PDF)
Low cell temperature
Likely cause
Cell temperature drops below minimum (−10°C)
What to do
Heat the battery pack
R08 E05warning
Manual (PDF)
High cell voltage difference
Likely cause
Significant voltage difference between cells
What to do
Monitor cells to balance voltage
R08 E08warning
Manual (PDF)
High cell temperature difference
Likely cause
Temperature variance among cells exceeds safe range
What to do
Investigate cell heating conditions
R09 E09warning
Manual (PDF)
High charging current
Likely cause
Charging current exceeds 110% of allowed value
What to do
Reduce charge input to acceptable limits
R10 E10warning
Manual (PDF)
High discharge current
Likely cause
Discharge current exceeds 110% of allowed value
What to do
Regulate discharge output to allowable range
R11 E11warning
Manual (PDF)
High MOS temperature
Likely cause
Operating temperature of MOS exceeds safe threshold (100°C)
What to do
Allow cooling before operating equipment
R12 E12warning
Manual (PDF)
Battery pack offline
Likely cause
More than one battery pack has a minor fault
What to do
Check connections and restore online
R86 E06warning
Manual (PDF)
High cell temperature
Likely cause
Cell temperature exceeds acceptable limit (60°C)
What to do
Cool down the battery pack

Perth pricing

Typical installed price

$21,600

WA State RebateSubject to eligibility

Federal STCs-$5,426

After Rebates~$16,174

Prices are estimates. Final pricing depends on installation requirements. STC value is based on the current certificate price of about $39.9.

Explore your options

Insufficient Data for Scoring

3 of 5 critical specs available (need 4)

Compare options

Compare this battery with other models to find the best fit for your needs.

Compare Products

How it compares

The PotisEdge ALOE PRO-M25 against the closest-sized batteries from other brands.

Specification	PotisEdge ALOE PRO-M25PotisEdge	BYD LVS 24.0BYD	Renon R-XL024051Renon

Usable capacity?	24 kWh	24 kWh	24 kWh
Continuous power?	Not verified	Not verified	Not verified
Peak power?	Not verified	Not verified	Not verified

Round-trip efficiency?	92%	92%	92%
Warranty	10 years	10 years	10 years
Chemistry	LFP	LFP	LFP

Specs from the CEC register and datasheet enrichment. Indicative — confirm exact figures with your installer.

PotisEdge ALOE PRO-M25

Full specifications

Cell & chemistry

Capacity & power

Lifespan & degradation

Physical

Operating environment

Australian support structure

Perth climate suitability

Key warranty terms

Fault & error codes — PotisEdge ALOE

How it compares

More from PotisEdge

PotisEdge Inverters

Want to take the next step?

PotisEdge ALOE PRO-M25

Full specifications

Cell & chemistry

Capacity & power

Lifespan & degradation

Physical

Operating environment

Australian support structure

Perth climate suitability

Key warranty terms

Fault & error codes — PotisEdge ALOE

How it compares

More from PotisEdge

PotisEdge Inverters

Want to take the next step?