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Product specifications, pricing, and availability are subject to change without notice. We make no warranties regarding product performance, longevity, or suitability for your specific needs.

Always verify specifications with the manufacturer and installer before purchase. Warranty terms are set by manufacturers and may have conditions not disclosed here. Battery performance degrades over time.

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CEC approved: Oct 2025Report outdated info

HINEN B5000x3

NA series

CEC Approved

Usable capacity: 13.82 kWh
Power: 6.14 kW
Warranty: 5 yr
Chemistry: LFP(LiFePO4)

About HINEN

Years in AU Market2+ years

Local SupportNot verified

CEC-Listed Products29 models

2yr AU

CEC-approved products since 2024

2 years in the Australian market

Warranty and support

Warranty terms and Australian support structure.

This warranty covers defects in workmanship and materials for five years from the date of installation. Exclusions include improper installation and maintenance, and claims can be made by submitting specific documentation.

Duration

years

Throughput

Max Temp

celsius

Max Backup

Level 0

No Backup

Australian support structure

Not verified

We have not verified this brand's Australian support structure. Confirm warranty arrangements with the manufacturer or your installer.

Perth climate suitability

Suitable with precautions

Rated to 45°C. Plan for a shaded or garage install through Perth summers.

Key warranty terms

•Depth of Discharge: 90% usable capacity
•Round-trip Efficiency: 90% rated
•Annual Degradation: ~2.5% per year expected
•Installation: Must be installed by SAA-accredited installer
•Operating Conditions: -10°C to 45°C

✓ TransferableFull replacement

Warranty Document Datasheet Compare Warranties

Full specifications

Parsed from the manufacturer datasheet, install manual, and warranty document. Confirm against the linked PDFs before relying on a value for a quote or installation.

Cell & chemistry

Chemistry: LFP(LiFePO4)
Cell type: 16S3P

Capacity & power

Nominal capacity: 15.36 kWh
Usable capacity: 13.82 kWh
Continuous power: 6.14 kW
Peak power: 120 kW
Depth of discharge: 90%
Round-trip efficiency: 90%
Nominal voltage: 51.2 V

Lifespan & degradation

Cycle life: 8000 cycles

Modularity & stacking

Modular / stackable: Yes
Maximum stack: 10 kWh

Backup & grid services

Backup capable: No
VPP ready: No

Physical

Dimensions (H×W×D): 500 × 534 × 175 mm
Weight: 154.2 kg
IP rating: IP65

Operating environment

Operating temperature: 0°C to 55°C

Documents

Download Datasheet Warranty Terms Installation Guide

Fault & error codes — HINEN NA

Extracted from the installation manual

26 documented

Showing 26 of 26. The official install manual is the authoritative source — always confirm before acting.

Error 108criticalCall your installer
Manual (PDF)
Temperature too high
Likely cause
Inverter overheating
What to do
Check temperature and restart the inverter if normal.
Error 109criticalCall your installer
Manual (PDF)
Bus voltage abnormal
Likely cause
Improper voltage input
What to do
Restart inverter.
Error 110criticalCall your installer
Manual (PDF)
Communication fault
Likely cause
Faulty wiring on the communication board
What to do
Check communication board wiring and restart if necessary.
Error 116criticalCall your installer
Manual (PDF)
GFCI Module damage
Likely cause
Ground Fault Circuit Interrupter malfunction
What to do
Check leakage current module and restart inverter if necessary.
Error 206criticalCall your installer
Manual (PDF)
Leakage current too high
Likely cause
Ground fault
What to do
Restart inverter and check for wiring issue.
Error 207criticalCall your installer
Manual (PDF)
DCI too high
Likely cause
Excess current input or short circuit
What to do
Restart inverter.
Error 208criticalCall your installer
Manual (PDF)
AC active power too high
Likely cause
Load is exceeding inverter specification
What to do
Reduce EPS load.
Error 210criticalCall your installer
Manual (PDF)
Phase difference too big
Likely cause
Mismatched phase connections
What to do
Restart inverter and check wiring.
Error 300criticalCall your installer
Manual (PDF)
EPS OP short fault
Likely cause
Short in EPS output
What to do
Restart inverter.
Error 304criticalCall your installer
Manual (PDF)
EPS port voltage abnormality
Likely cause
Faulty wiring or faulty EPS port
What to do
Check wiring of EPS port.
Error 401criticalCall your installer
Manual (PDF)
The DC input voltage is exceeding the maximum tolerable value
Likely cause
Excessive voltage input
What to do
Disconnect DC switch and check voltage.
Error 402criticalCall your installer
Manual (PDF)
PV isolation low
Likely cause
Faulty PV panel grounding
What to do
Check PV panel grounding.
Error 403criticalCall your installer
Manual (PDF)
The DC input current is exceeding the maximum tolerable value
Likely cause
Incompatible PV input
What to do
Check PV panel connections.
Error 500criticalCall your installer
Manual (PDF)
BMS Communication fault
Likely cause
Faulty BMS connection
What to do
Check 485 cable between SP and battery.
Error 505criticalCall your installer
Manual (PDF)
Battery terminals reversed
Likely cause
Incorrect battery connection
What to do
Check battery terminal connections.
Error 506criticalCall your installer
Manual (PDF)
Battery terminal open (only for lithium battery)
Likely cause
Open circuit on battery.
What to do
Check battery terminal connections.
Error 508criticalCall your installer
Manual (PDF)
Bat Relay Fault
Likely cause
Faulty relay on battery connection
What to do
Restart inverter.
Error 113warningCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Exceeding the current limit
What to do
Restart inverter.
Error 114warningCall your installer
Manual (PDF)
Over current protected by software
Likely cause
Exceeding the current limit
What to do
Restart inverter.
Error 121warningCall your installer
Manual (PDF)
Buck boost current abnormal
Likely cause
Current fluctuation detected
What to do
Restart inverter.
Error 123warningCall your installer
Manual (PDF)
BUS balance current abnormal
Likely cause
Bus system imbalances
What to do
Restart inverter.
Error 124warningCall your installer
Manual (PDF)
DCAC soft abnormal
Likely cause
Issues with DC to AC conversion
What to do
Restart inverter
Error 502warningCall your installer
Manual (PDF)
Battery voltage low
Likely cause
Battery discharging excessively
What to do
Check battery voltage.
Error 503warningCall your installer
Manual (PDF)
Battery Voltage High
Likely cause
Battery overcharge
What to do
Check battery voltage and restart.
Error 504warningCall your installer
Manual (PDF)
Battery temperature out of specified range for charge or discharge
Likely cause
Battery overheating
What to do
Check battery temperature.
Error 125info
Manual (PDF)
The inverter is not turned on
Likely cause
Inverter power switch is off
What to do
Turn on the inverter.

WA Battery Scheme eligibility

Check eligibility

Synergy SSL inverter pairing, VPP participation and state-rebate qualification for this battery. Rebate and STC amounts are shown in the pricing panel.

CSIP-AUS compliant
Inverter must be CSIP-AUS compliant under the current WA framework.
Synergy SSL approved inverter
Needs pairing with a Synergy SSL approved inverter.
VPP activation ready
VPP activation requires a Synergy SSL approved inverter.
WA Battery Scheme rebate
Requires Battery Rewards participation under the current WA framework.
Synergy Battery Rewards
Requires a CSIP-AUS compliant system and reliable internet.
Interest-free loan
Not eligible for interest-free financing.

Under current WA rules, new rebate applications require VPP enrolment and CSIP-AUS compliance. How the scheme works · Estimate VPP earnings

Perth pricing

Typical installed price

$13,129

WA State RebateSubject to eligibility

Federal STCs-$3,711

After Rebates~$9,418

Prices are estimates. Final pricing depends on installation requirements. STC value is based on the current certificate price of about $39.9.

The WA Battery Scheme rebate (up to $1,300) requires a Synergy-approved (SSL) inverter and VPP enrolment — not all systems qualify, so it is not included above. Confirm eligibility with your installer.

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How it compares

The HINEN B5000x3 against the closest-sized batteries from other brands.

Specification	HINEN B5000x3HINEN	Afore AF13000W-HUAfore	Eveready AS1-3KS-15.3 (AS4777-2 2020)Eveready

Usable capacity?	13.82 kWh	13.82 kWh	13.82 kWh
Continuous power?	6.14 kW	Not verified	Not verified
Peak power?	120 kW	Not verified	Not verified

Round-trip efficiency?	90%	92%best value	92%best value
Warranty	5 years	10 yearsbest value	10 yearsbest value
Chemistry	LFP(LiFePO4)	LFP	LFP

Specs from the CEC register and datasheet enrichment. Indicative — confirm exact figures with your installer.

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